Frequently Asked Questions
Quick answers to our most commonly asked questions.
Wall mount mailboxes require different types of hardware depending on the structure to which the mailbox will be mounted. Unfortunately, due to the range of options, it’s unfeasible to provide hardware for every option. For wall mounts we recommend using #8 or #10 head Phillips screws of adequate length to anchor the mailbox. For wood panel walls, the screw length into the wall should be approximately 1”. For masonry, stucco or metal walls, use a minimum #8 plastic anchor and screw.
If you have additional questions please contact us. We’ll be happy to further assist.
Bricking in a mailbox is harmful to the powder coat finish on our products, in part due to the use of mortar. Mortar is destructive to any paint and is not recommended. The warranty covering paint peeling, scratching or rusting will become void if the mailbox is bricked in. Our mailbox warranty also does not cover any damage caused by the process of bricking in or by the bricks themselves.
If the mailbox is determined to have a manufacturer defect and has already been bricked in, we will still honor that warranty. However, it would not cover any costs of removing and/or replacing the mailbox in the bricks.